Shipping policy

Free Delivery Across the UK, EU, Norway & Switzerland

At Xerome, we offer free delivery to customers in the United Kingdom, the European Union, Norway, and Switzerland.

The price displayed on our website is the final price you pay. For eligible destinations, all applicable taxes and delivery charges are included, so there are no unexpected fees at checkout.

If delivery to your location requires additional arrangements or falls outside our standard service area, please contact us before placing your order.

Email: xerome.ltd@gmail.com

Dispatch & Delivery Times

Orders are typically processed within 1–3 business days after payment confirmation.
Delivery usually takes 5–14 business days, depending on your location.
Tracking information will be provided by email once your order has been dispatched.

Please note that delivery times are estimates and may vary during busy periods, adverse weather conditions, customs inspections, or carrier delays.

Taxes & Customs

For deliveries to the United Kingdom, European Union, Norway, and Switzerland, we aim to provide a transparent shopping experience.

Where applicable, taxes and shipping charges are included in the purchase price shown on our website.

For international orders outside our standard delivery regions, local customs duties, import taxes, or additional charges may apply and remain the responsibility of the customer.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing tracking information so you can monitor your delivery.

Incorrect Shipping Information

Please ensure that all shipping details are accurate when placing your order.

Xerome cannot be held responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete address information provided by the customer.